from United Voices of the World, Come and demand that Harrods stops stealing their waiter’s tips! Saturday, January 7, 2017 at 2 PM – 6 PM @ Harrods, 87-135 Brompton Road, SW1X 7XL London.
Harrods steals up to 75% of the 12.5% service charge it adds to the bills of diners in its luxury restaurants, in which a steak can cost up to £300.
That 75% means that every year the Qatari royal family, which owns Harrods, is taking up to £5,000 worth of tips from every chef, waiter and porter. Taking any percentage of the service charge, which customers think is going to the waiters, is unacceptable. Taking up to 75% is an utter disgrace.
Furthermore, Harrods refuses to disclose what their exact percentage is.
Since UVW, which represents the chefs and waiters at Harrods, threatened to engage in a robust campaign of direct and industrial action until 100% of the service charge goes to the staff, Harrods has promised to increase the share going to staff.
Whilst a pay rise for nearly 500 workers is always welcome, especially at Christmas time, the chefs and waiters deserve 100% of the service charge and we must fight until that they ar given a 100%!
There are also other problems that plague the workers at Harrods’ esteemed culinary department. For example, the waiters are on the minimum, poverty wage or a few pennies more, plus they’re understaffed and overworked.
About United Voices of the World the union
UVW is a grassroots trade union comprised almost entirely of low-paid migrant workers.
Call: 07775 697 605
Our dispute with Harrods was the top story on Radio 1’s Newsbeat today. Listen to UVW General Secretary Petros Elia from 1 minute 40. He said:
“Harrods is one of the richest department stores in the world and it is owned by the richest family in the world, the Qatari royal family.
“One way to look at it is that the Qatari royal family is taking £5,000 a year out of the pockets of their chefs and waiters, money which they desperately need.
The idea that Harrods’ chefs and waiters should take a pay cut in order to take their fair share of the service charge which customers leave wanting to give to them is a preposterous position for Harrods to take.”
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